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Instituto de Conservação e Restauro Pachamama LTDA

CNPJ: 42.517.400/0001-19

Consultoria e Educação Patrimonial



  • Digital Item Policy
    This digital items policy (“Policy”) governs your access and use, as a legal entity, within Brazil, of applications, Internet platforms, content, goods and also services (the “Services”) made available by Instituto de Conservation and Restoration Pachamama LTDA, established in Brazil, registered in the National Register of Legal Entities of the Ministry of Finance (CNPJ/MF) under n. 42.517.400/0001-19 PLEASE READ THIS DIGITAL ITEM POLICY CAREFULLY BEFORE ACCESSING OR USING THE PLATFORM'S SERVICES By accessing and using the Services, you agree to these digital items policy and conditions, which establish the contractual relationship between you, as a user, and Instituto de Conservação e Restauro Pachamama LTDA. If you do not agree to these Terms, you may not access or use the Services. Additional terms may apply to certain Services, such as conditions for a particular event, activity or promotion, and those additional terms will be disclosed in relation to the respective Services. Additional terms are supplemental and considered an integral part of these Terms for the purposes of the respective Services. Additional terms will prevail over these Terms in case of conflict regarding said Services. The Institute for Conservation and Restoration Pachamama LTDA may change the Terms relating to the Services at any time, posting the updated version of the Terms in this location, so that if you continue to access or use the Services after this posting represents your consent to be bound by the Amended Terms. 1. GLOSSARY 1.1 User. Platform-individual browser. 1.2 Platform. Place where information is collected and made available through virtual pages available on the Internet, accessed through a computer or other means of communication. 1.3 Information Provider. The one that provides data/information, the Institute for Conservation and Restoration Pachamama LTDA. 2. FUNCTIONALITY AND ACCESS TO THE PLATFORM 2.1. Feature(s): 1. Access to the course platform; 2. Access to blogs; 3. Access to service catalogs; 2.2. Age of Age: Access to the platform of Instituto de Conservação e Restauro Pachamama LTDA is free for everyone, however some functionalities may require acts performed by people over 18 (eighteen) years old, according to the legislation in force. 2.2.1. In cases where the user is not yet of legal age, the legal representatives shall supervise and represent children and adolescents under the age of 16 (sixteen) years and assist adolescents over the age of 16 (sixteen) and under 18 (eighteen) years, whenever applicable. 2.2.2. Instituto de Conservação e Restauro Pachamama LTDA may refuse, not approve, cancel or limit any requests if you do not provide us with correct data. The same measure will be applied when using the platform. And, once it is found that there has been fraudulent use, as well as an attempt or violation of these Terms or any legislation in force. 3. RESPONSIBILITIES 3.1. The platform and its features are presented to you as they are available at the time, subject to constant improvements and updates. 3.2. The Institute for Conservation and Restoration Pachamama LTDA puts its efforts into maintaining the continuous and permanent availability of the platform. However, there may eventually be some temporary unavailability, which may be due to necessary maintenance, or in cases of force majeure, with failures in the communication systems and Internet access or third-party facts that are beyond the user's sphere of surveillance and responsibility. . 3.2.1. If this occurs, Instituto de Conservação e Restauro Pachamama LTDA will do everything in its power to restore access to the platform as soon as possible, within the technical limitations of its services and third-party services, which it depends on to stay online.< /p> 3.3. Instituto de Conservação e Restauro Pachamama LTDA has the right to amend these Terms and other established rules and criteria, services provided, additional fields for registration and data entry, companies responsible for their intermediation and other things it deems necessary. 4. CUSTOMER COMMITMENTS 4.1 Platform Integrity. You, as a user, undertake not to access the platform's programming areas, its database, source codes or any other set of data available in these environments, so that reverse engineering is not carried out or allowed to be carried out, nor is it translated, decompiled, copied, modified , reproduce, rent, sublicense, publish, disclose, transmit, lend, distribute, or otherwise misuse platform functionality and information. 4.2 Validity of the information. It is your responsibility to provide correct, valid and updated data. 5. INTELLECTUAL PROPERTY 5.1. Brand. The brand Instituto de Conservação e Restauro Pachamama LTDA is registered property and cannot be reproduced without the express authorization of the company. 5.2. Content. Except as otherwise provided in the Terms, all content, campaigns, images, videos, photographs, product descriptions and brands made available on the platform in any language or form, are the property of Instituto de Conservação e Restauro Pachamama LTDA or licensed. The use of the platform does not generate any presumption of transfer of this ownership or license. 5.3 Claims of Copyright Infringement. Allegations of copyright infringement should be forwarded to the representative appointed by Instituto de Conservação e Restauro Pachamama LTDA at ​6. PRIVACY AND PROTECTION OF PERSONAL DATA ​6.1.Personal Data. The Institute for Conservation and Restoration Pachamama LTDA has its own document, called the Privacy Policy, which regulates the processing of data collected on the platform, being an integral and inseparable part of these Terms. 6.1.1. The Institute for Conservation and Restoration Pachamama LTDA will monitor, by appropriate means, its own compliance with the respective Personal Data protection obligations. 7. DISCLAIMER AND LIMITATIONS OF LIABILITY 7.1. You must pay the necessary means to navigate the platform, including the possession of equipment that is considered adequate for access, as well as contracting a telecommunications service provider to provide an Internet connection. 7.2. Without prejudice to other conditions of these Terms, Instituto de Conservação e Restauro Pachamama LTDA is not responsible for: i.For problems arising from bugs, glitches or improper functioning that occur on your devices and equipment and are the direct or indirect result of regular use of the platform; ii. For any direct or indirect damage caused by third-party events, such as hacker attacks, system, server or internet connection failures, including software actions that may, in any way, damage physical or logical assets or your connection to as a result of accessing, using and browsing the platform. iii. By browsing third-party links eventually made available on the platform, so that it is the user's duty to read the Terms of Use and Privacy Policy of the accessed link, not being responsible for the verification, control, approval and guarantee of the information or data made available in such links to third-party services, not being, therefore, responsible for damages, losses or damages incurred by visiting the platforms, so that it is up to the interested party to verify the reliability of the information and data displayed there before taking any decision or performing any act. iv. For the actions taken by the user, based, directly or indirectly, on the platform, information, data, reports, opinions, suggestions, etc. ​ 7.3. Any maintenance procedures that lead to the unavailability of the platform for long periods will be informed through official communication channels, such as emails, whatapp and official profiles on social media. For this reason, you are aware that you will not be able to claim compensation or compensation for damages in the event that the platform remains offline, regardless of the reason. 8. OTHER PROVISIONS 8.1. Promotions and contests. The Institute for Conservation and Restoration Pachamama LTDA may, at its own discretion, carry out lotteries, contests, sweepstakes or promotions of any nature through the platform. These promotions will be governed by their own rules. 8.2. Terms Update. These Terms are subject to constant improvement and enhancement. Thus, Instituto de Conservação e Restauro Pachamama LTDA reserves the right to modify them at any time, introducing alterations or updates according to its purpose or convenience, such as for adequacy and legal compliance with a provision of law or rule that has equivalent legal force . 8.2.1. In the event of substantial updates to these Terms, Instituto de Conservação e Restauro Pachamama LTDA will notify you through the tools available on the platform or through the contact details provided in your registration, that is, through reasonable means. If the User does not accept the amended Terms of the Institute for Conservation and Restoration Pachamama LTDA, he may stop using the platform, provided that there is no outstanding obligation between the Parties, which must be renegotiated and/or finalized in the previously agreed terms. 8.3. Novation and resignation. The tolerance of any breach of any conditions of these Terms will not constitute a waiver or novation nor will it prevent Instituto de Conservação e Restauro Pachamama LTDA from demanding these conditions at any time. 8.4. Nullity. If any provision of these Terms is found to be unenforceable or unenforceable, the remainder will continue to govern normally. 8.5. Assignment. The user may not assign or transfer these Terms, in whole or in part, without prior written approval from Instituto de Conservação e Restauro Pachamama LTDA. There is no joint venture, partnership, employment or agency relationship between you, Instituto de Conservação e Restauro Pachamama LTDA or any Independent Partners as a result of the contract between you and Instituto de Conservação e Restauro Pachamama LTDA or through the use of the Services.< /p> 8.6. Communication. You acknowledge that all communication made by email (to the email address entered in your registration) is valid, effective and sufficient for disclosing any subject related to the platform. 8.7. Date and time. All records and data storage carried out in the platform environment will be carried out and cataloged based on the official time in Brasilia. 8.8. Applicable law and venue. These Terms will be governed and construed exclusively in accordance with the laws of Brazil. Any claim, conflict or controversy arising out of or relating to this contract, including those concerning its validity, interpretation or enforceability, will be resolved exclusively by the courts of the jurisdiction of your domicile. 8.9. Help. Links with information are available on the platform for your better navigability and experience with the Institute of Conservation and Restoration Pachamama LTDA. 8.10. Service Channels. You can use the Service Channels available on the platform whenever you need to contact us, or through the means of contact below: E-mail:​ 9.GENERAL PROVISIONS If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, by any legislation, that provision or part thereof will, to that extent, be deemed non-existent for the purposes of these Terms, but the legality, validity and enforceability of the other provisions contained in these Terms will not be affected. In such case, the parties will replace the illegal, invalid or unenforceable provision, or part thereof, with another that is legal, valid and enforceable and that, to the maximum extent possible, has similar effect to the provision held to be illegal, invalid or unenforceable for purposes of content and purpose of these Terms. These Terms constitute the entire agreement and understanding of the parties on this matter and supersede and supersede all prior understandings and commitments on this matter. In these Terms, the words “inclusive” and “includes” mean “including without limitation”. Once the terms and conditions of the privacy policy have been exposed, the user must agree with the provisions for the effective use of the service offered, and the use without express and written agreement will be considered as tacit agreement.
  • Return, Cancellation and Refund Policy
    CANCELLATION The STUDENT reserves the right to unilaterally terminate this contract, within a period of 7 (seven) days from the acceptance of this instrument, and may formally request, by letter, the return of the full amount paid. However, if you have attended any classes, you must reimburse the Contractor in the amount corresponding to the training started; 1. After the period referred to in the first paragraph has elapsed, the Contracting Party shall not be entitled to a refund of any amounts contracted. 2. After 7 (seven) days have passed, in case of abandonment or cancellation of contracting promotional packages or courses under special conditions, there will be no refund of amounts paid. 3. For copyright protection, access to all classes will be released from the 8th day after purchasing the course. Only the 1st. Class will be released on the platform at the time of purchase. REFUND Cancellation requests are analyzed individually, taking into account the acquired contract, budget, payment method, reason for the request and the status of the course(s). In this way, if the student is entitled to a refund, our retention department, through a formal document, will forward the relevant information and procedures to the refund. COURSE EXCHANGE It is not possible to request the exchange of the purchased course. It is only possible to request a cancellation or refund within the policy of 7 (seven) days from the date of purchase. RIGHT TO MODIFY THIS COURSE POLICY, CANCELLATION, REFUND AND EXCHANGE The Pachamama Conservation and Restoration Institute reserves the right to change, without prior notice, this Courses, Cancellation, Refund and Exchange Policy.
  • Privacy Policy
    Your privacy is important to us. It is the policy of Instituto de Conservação e Restauro Pachamama to respect your privacy regarding any information we may collect from you on the Instituto de Conservação e Restauro Pachamama website, and other websites we own and operate. ​ We only ask for personal information when we really need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used. We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. ​ We do not share personally identifiable information publicly or with third parties, except as required by law. ​ Our website may link to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies. You are free to decline our request for personal information, understanding that we may not be able to provide you with some of your desired services. ​ Continued use of our website will be deemed acceptance of our practices around Privacy Notice and personal information. If you have any questions about how we handle user data and personal information, please contact us. ​ Cookie Policy Institute for Conservation and Restoration Pachamama ​ What are cookies? ​ As is common practice with almost all professional websites, this website uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality. ​ How do we use cookies? ​ We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies out if you are unsure whether or not you need them if they are used to provide a service you use. ​ Disable cookies ​ You can prevent the setting of cookies by adjusting your browser settings (see your browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies. ​ Cookies we set ​ Account related cookies ​ If you create an account with us, we will use cookies for the management of the registration process and general administration. These cookies will generally be deleted when you log out, however in some cases they may remain afterwards to remember your site preferences when you log out. ​ Login related cookies ​ We use cookies when you are logged in so that we can remember that action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you log out to ensure you can only access restricted features and areas when you log in. ​ Cookies related to email newsletters ​ This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed / non-subscribed users. ​ Orders processing related cookies ​ This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. ​ Cookies related to surveys ​ We periodically offer surveys and quizzes to provide you with interesting information, useful tools or to understand our user base more precisely. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages. ​ Form related cookies ​ When you submit data via a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. ​ Site preference cookies ​ To provide you with a great experience on this website, we provide the functionality to set your preferences for how this website performs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences. Third Party Cookies ​ In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website. ​ This website uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies may track things like how long you spend on the site and which pages you visit, so we can continue to produce engaging content. ​ For more information about Google Analytics cookies, see the official Google Analytics page. ​ Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or which pages you visit, which helps us understand how we can improve the site for you. ​ We periodically test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, whilst understanding which optimisations our users most appreciate. ​ As we sell products, it is important for us to understand statistics about how many visitors to our site actually make a purchase, and therefore this is the type of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price. ​ The Google AdSense service that we use to serve you advertising uses a DoubleClick cookie to serve you more relevant ads across the web and to limit the number of times a particular ad is shown to you. ​ For more information about AdSense, see the official AdSense Privacy FAQ. ​ We use advertisements to offset the costs of running this site and to provide funding for future development. The behavioral advertising cookies used by this website are designed to ensure that we provide you with the most relevant advertisements where possible, anonymously tracking your interests and showing you similar things that may be of interest to you. ​ Various partners advertise on our behalf and affiliate tracking cookies simply allow us to see whether our customers have accessed the site through one of our partners' sites, so that we can properly credit them and, where applicable, allow our affiliate partners offer any promotion they can provide you to make a purchase. ​ User Commitment ​ The user undertakes to make proper use of the contents and information that the Institute for Conservation and Restoration Pachamama offers on the website and with an enunciative but not limiting character: A) Not to engage in activities that are illegal or contrary to good faith and public order;B) Not to disseminate propaganda or content of a racist, xenophobic nature, where to bet or gamble, any type of illegal pornography, apology for terrorism or against human rights;C) Not cause damage to the physical (hardware) and logical (software) systems of the Instituto de Conservação e Restauro Pachamama, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned. ​ More information ​ Hopefully that's clear, and as mentioned earlier, if there's something you're not sure you need or not, it's generally safer to leave cookies enabled should you interact with one of the features you use on our website. ​ This policy is effective from February 20, 2023
  • Terms and conditions
    1. Terms By accessing the Instituto de Conservação e Restauro Pachamama website, you agree to comply with these terms of service, all applicable laws and regulations ​​e agree that you are responsible for compliance with all applicable local laws. If you do not agree to any of these terms, you are prohibited from using or accessing this website. The materials contained on this site are protected by applicable copyright and trademark laws. 2. Use of License Permission is granted to temporarily download one copy of the materials (course support materials) from the Instituto de Conservação e Restauro Pachamama website for personal, non-commercial transitory viewing only. This is a grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the Instituto de Conservação e Restauro Pachamama website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or 'mirror' the materials on any other server. This license will automatically terminate if you violate any of these restrictions and may be terminated by Instituto de Conservação e Restauro Pachamama at any time. 3. Disclaimer The materials on the Pachamama Conservation and Restoration Institute website are provided on an 'as is' basis. Instituto de Conservação e Restauro Pachamama makes no warranties, express or implied, and hereby disclaims and disclaims all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose or non-violation of intellectual property or other infringement of rights. In addition, Pachamama Conservation and Restoration Institute does not warrant or make any representations regarding the accuracy, the likely results ​​, or the reliability of the use of the materials in its website or otherwise related to these materials or on websites linked to this website. 4. Limitations ​In no event shall the Pachamama Conservation and Restoration Institute or its suppliers be liable ​_d04a07d8-9cd1-3239-9139-20 , damages for loss of data or profit or due to business interruption) arising out of the use or inability to use Instituto de Conservação e Restauro Pachamama materials, even if Instituto de Conservação e Restauro Pachamama or an authorized representative of Instituto de Conservação and Restoration Pachamama has been notified orally or in writing of the possibility of such damages. Because some jurisdictions do not allow limitations on implied warranties, or limitations on liability for consequential or incidental damages, these limitations may not apply to you. 5. Accuracy of materials The materials appearing on Instituto de Conservação e Restauro Pachamama's website could include technical, typographical, or photographic errors. Pachamama Conservation and Restoration Institute does not warrant that any of the materials on its website are accurate, complete, or current. The support materials for the courses are prepared by the professors of the Institute of Conservation and Restoration Pachamama and are their sole responsibility. The Institute for Conservation and Restoration Pachamama may make changes to the materials contained on its website at any time without notice. However, Instituto de Conservação e Restauro Pachamama does not make any commitment to update the materials. ​ 6. Links ​The Institute for Conservation and Restoration Pachamama has not reviewed all of the sites linked to its website and is not responsible for the content of any such linked site. The inclusion of any link does not imply endorsement by Instituto de Conservação e Restauro Pachamama of the site. Use of any linked site is at the user's own risk. 7. Prohibited Use The Site may only be used for the purposes for which it was intended, as described in the previous sections. In particular, but without limitation, Users may not - reverse engineer or decompile any part of the site - copy, gather, duplicate, republish in any way any content or information made available on the Site and disseminate it - extract, copy, disseminate, make public, alter, transmit or use content or data collected through the Site for any purposes other than those related to the legitimate use of the Site - abuse the Site in such a way as to impose an excessive load on the infrastructure or cause it to malfunction - breach or violate any security measure implemented on the Site and any service provided through the Site, or attempt to do so - demand or promise payments, money or any kind of gift or premium through the Site - use the website to promote own products or services - use the website in an abusive, inappropriate or offensive manner or for any purpose unrelated to the legitimate use of the website - carry out any activity through the Site directly promoting or favoring competitors of the Institute for Conservation and Restoration Pachamama - sell, rent or sublicense material from the Site - display any material from the Site in public without the Provider's prior written consent - reproduce, duplicate, copy or otherwise exploit material on this site for commercial purposes - edit or modify any material on the site - redistribute material from this site, except content specifically and expressly made available for redistribution - conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data collection) on or in connection with the Site without the express written consent of the Conservation Institute and Restoration Pachamama In case of suspicion that any prohibited use in the aforementioned meaning is taking place, the Provider may, at its discretion, suspend or delete User accounts without prior notice and reserves the right to claim damages arising from such prohibited use in the entire length. 8. User Content User content includes any material (such as text, images, audio material, video material and audiovisual material) that users submit to the website, for any purpose. By submitting content to the site, you grant the provider a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media solely in connection with Node activity and for the exclusive purposes of each class, course or lecture in which Users have registered. Modifications The Institute for Conservation and Restoration Pachamama may revise these terms of service for its website at any time without notice. By using this site, you agree to be bound by the current version of these terms of service. Applicable law These terms and conditions are governed by and construed in accordance with the laws of the Instituto de Conservação e Restauro Pachamama and you irrevocably submit to the exclusive jurisdiction of the courts in that state or locality.
  • Poderei ter acesso ao meu curso para sempre?
    Não. Por razões de direitos autorais e recursos técnicos, não é possível garantir acesso vitalício ao conteúdo do curso. Por isso, você encontrará a informação sobre a data limite de acesso do seu curso em detaque na página CURSOS. Qualquer dúvida, envie um email para
  • Who can take a course at ICR Pachamama?
    You! Our courses are open to everyone around the world! Note that some courses have a specific target audience! See if you fit the profile of the course and register!
  • How do I join a course?
    First, create an account on our website by selecting 'Register'. Then click on 'Enroll' in the course of your choice and follow the simple steps to make the payment. After payment, your registration is confirmed.
  • What language are the courses in?
    Our courses are in Portuguese and Spanish. Please check the language of the course before enrolling as the interaction encounter will be offered in the original language of the course. The videos can have subtitles displayed in other languages, the translation is automatic and you can configure it to the language of your interest. But be aware that the automatic translation option is not always 100% accurate. The information of the original language of the course will always be available in the description and in the programs of each course.
  • How do I get help and support during courses?
    Check out our frequently asked questions here. If the answer is not there, please contact directly.
  • Will I receive support materials to accompany the course?
    The teaching materials will be made available for download on our platform. You can download the presentations prepared by our professors, as well as the bibliography available to accompany your course.
  • How do I pay for my course?
    Please follow the payment link on the course of your choice. You can pay via Paypal or credit card exclusively through our website.
  • What equipment do I need to take the course?
    Watch classes through your tablet, smartphones and personal computers. For best enjoyment, we recommend devices that have wider screens.
  • Do I need to download an app to view the course?
    No need to download any apps. Students will be able to watch the videos and have access to the materials prepared by the teachers through our website.
  • I signed up for the course, now what?
    Please follow the link to complete your payment. When the course is paid for, your registration will be finalized. Soon you will receive confirmation of payment and other instructions to start the course.
  • How long does the course take?
    The duration of your course is described in the program. We recommend setting aside approximately 1.5 hours per week for reading the support material for each course, in addition to your online class time.
  • How do I leave feedback about my course?
    We always appreciate your feedback so we can keep improving! Fill out our evaluation form which will be available here: Evaluation Form (In Portuguese): Evaluation Form (In Spanish):
  • Do I receive a certificate when I complete the course?
    Yes, upon completion of the course you will receive an ICR Pachamama Certificate, including details of the course you completed. First, to receive your certificate, you need to confirm that you have completed each lesson in the course. You can do this from the course page by going to Session 1, Session 2, etc. and clicking the "I've completed this lesson" button at the bottom of each Session. When you complete all sessions of your course, the certificate will appear in your access area available for download. WARNING: Certificates ARE NOT sent by email. It is the responsibility of each student to complete the course and download the certificate on the platform during their course access period.
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